Shipping Policy

At Critical Vitals, we're committed to getting your order to you as quickly and carefully as possible. Every scrub cap is prepared with attention to detail to ensure it arrives ready for your next shift.

Order Processing

Orders are processed within 2–5 business days.

Orders are processed Monday through Friday, excluding major holidays.

Once your order has shipped, you'll receive a confirmation email with tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery location.

Enjoy free standard shipping on orders over $60.

Delivery Times

Estimated delivery times begin after your order has been processed.

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: Available at checkout

Please note that delivery times are estimates and may vary due to carrier delays, weather, or high-volume shipping periods.

Order Tracking

As soon as your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.

Shipping Address

Please double-check your shipping address before placing your order. Critical Vitals is not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.

Lost or Damaged Packages

Critical Vitals is not responsible for lost, damaged, or stolen packages.

Questions?

If you have any questions about shipping or your order, we're always happy to help.

Thank you for choosing Critical Vitals. We appreciate your support and can't wait for you to enjoy your new scrub cap!